Privacy Policy &
Cookie Statement

1. Who We Are

Naxos Elite Transfer ("we," "us," or "our") operates the website naxoselitetransfer.com. We are a luxury transportation service based in Naxos, Greece.

We are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and Greek Law.

2. Personal Data We Collect

We only collect data that is strictly necessary to provide our transfer services. This happens when you explicitly provide it to us via our booking form or contact channels.

• Identity Data: First name and last name.
• Contact Data: Email address and phone number (for booking confirmations and driver coordination).
• Service Data: Pickup/drop-off locations, flight numbers, ferry details, dates, and times.

We do not collect sensitive data (such as health data, political opinions, or religious beliefs) and we do not store payment card information directly on this website.

3. Analytics & Cookies

We take a privacy-first approach to analytics.

Unlike most websites, we use a self-hosted instance of Umami Analytics. This is a privacy-focused tool that does not track you across the internet and <strong>does not use cookies</strong>.

Because we do not use tracking cookies, we do not require an intrusive "Cookie Consent" banner.

4. How We Share Your Data

We never sell your data. We only share it with trusted third-party service providers required to operate our business:

• Web3Forms Our contact form is powered by Web3Forms. When you submit a request, the data is securely transmitted to our email inbox. Web3Forms does not sell or share your submission data.
• WhatsApp / Viber If you choose to contact us via WhatsApp or Viber, your phone number and message contents are processed by those respective platforms in accordance with their own privacy policies.

5. Your GDPR Rights

Under the GDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct wrong or incomplete data.
• Erasure ("Right to be Forgotten"): Ask us to delete your data when it is no longer needed.
• Restriction: Ask us to limit how we use your data.

To exercise any of these rights, simply email us at book@naxoselitetransfer.com. We will respond within 30 days.

6. Data Retention

We retain your booking information only for as long as necessary to fulfill your transfer service and for legitimate business purposes (such as tax compliance and legal accounting in Greece). Once this period expires, your data is securely deleted.